WhatsApp automation — order confirmations, status updates, broadcast campaigns and chat-driven ordering on the Business API.
service · automation
Automate the work
that shouldn't be manual.
The hours your team loses to copy-paste, follow-ups and manual reconciliation — that's what automation buys back. AI where it earns, plain engineering where it doesn't.
who this is for
Sound familiar?
- Teams re-typing the same data between WhatsApp, sheets and systems
- Businesses drowning in order follow-ups, reminders and status updates
- Operations where reconciliation happens by eyeball at month-end
- Companies that want AI features that ship — not a demo that dies
the honest bit
What it costs.
Single-workflow automations start around KES 40,000–100,000; multi-system automation programmes scope like custom software. The audit itself is short — you'll know the top three savings before paying for a build.
deliverables
What you get.
AI chatbots & assistants — customer-facing bots with real business context and human handoff, built on modern LLM APIs.
Workflow automation — approvals, reminders, escalations and scheduled jobs replacing manual chasing.
Document processing — invoices, receipts and forms extracted to structured data.
Reporting automation — the daily/weekly numbers your business needs, delivered instead of assembled.
System glue — connecting the tools you already use (sheets, CRM, payments) into one flow.
how it ships
The process.
step 1
Task audit
We list what people actually do repeatedly — then rank by hours lost and error cost.
step 2
Quick wins first
Highest-impact automations ship first; ROI visible in the first month.
step 3
AI where it earns
LLMs for language tasks; deterministic code for money and records. I don't put a chatbot where an if-statement belongs.
step 4
Measure & extend
Each automation reports its own savings; the roadmap grows from evidence.
proof
Relevant work.
Not mockups — systems running in production.
// related reading
faq
Straight answers.
Is AI actually useful for my business, or is it hype?
Honest answer: for most Kenyan SMEs, the wins are boring — faster replies, extracted documents, drafted messages, anomaly flagging. I scope AI where it measurably saves hours, and say no where a simpler script does the job.
Can WhatsApp automation get my number banned?
Not when it's done on the official Business API with opt-in contacts and approved templates — which is what I build on. Unofficial bulk senders are the ones that get banned.
What if my process changes?
Automations are built as readable, documented workflows — changeable by me or another developer. No black boxes.
Do you automate existing software or only new builds?
Existing first, usually — connecting your current tools beats replacing them.
List the three tasks your team hates most — I'll tell you which ones a machine should be doing.
Written scope, honest pricing, 30-day defect warranty on everything I ship.