Custom online stores — catalogue, cart, checkout, orders and delivery status — owned by you.
service · commerce
Online shops built for
how Kenya actually buys.
Kenyan e-commerce is M-PESA, WhatsApp and riders — not carts and credit cards. I build shops around how Kenyans actually buy.
who this is for
Sound familiar?
- Retailers selling through WhatsApp status who need a real shopfront
- Brands ready to own their channel instead of renting Jumia's
- Food, gas, fashion and service businesses needing ordering + payment + delivery in one flow
the honest bit
What it costs.
Single-brand stores typically run KES 80,000–250,000 depending on catalogue size and delivery logic; marketplace/multi-vendor builds are scoped like platforms. Alternatively, Shops.co.ke starts at KES 299/month — I'll tell you honestly which fits.
deliverables
What you get.
M-PESA-native checkout — STK Push to your till or paybill, with automatic order confirmation on callback.
WhatsApp ordering — product links and order-to-chat flows for customers who won't fill a form.
WooCommerce builds — when you want a mainstream stack with local payment rails added properly.
Shops.co.ke SaaS option — for businesses that want to be selling this week, I onboard you onto my own commerce platform.
Vendor/ops dashboard — orders, stock, customers and daily numbers your team actually checks.
how it ships
The process.
Sales-flow mapping
How orders really happen today — WhatsApp DMs, calls, walk-ins — and where a shop removes friction.
Catalogue & payments
Products structured for search; payment rails matched to how your customers pay.
Build & test orders
Real test transactions through M-PESA sandbox to live — callbacks verified, not assumed.
Launch & handover
Staff trained on the dashboard, first orders monitored together. 30-day defect warranty included.
proof
Relevant work.
Not mockups — systems running in production.
// related reading
faq
Straight answers.
Should I use Shopify, WooCommerce, or a custom build?
Shopify charges monthly fees and assumes cards; WooCommerce fits content-heavy stores; custom wins when M-PESA, WhatsApp flows or delivery logic are the point. I build all three — I'll recommend what your sales flow needs, not what's trendy.
Can customers order via WhatsApp but still pay online?
Yes — the pattern I ship often: browse on the site, order on WhatsApp with a prefilled message, pay via M-PESA link or STK Push. Matches how Kenyan buyers actually behave.
How do deliveries work?
I integrate the flow that fits: rider assignment, pickup points, courier handoff or customer self-collection — with order status visible to the buyer.
Can my existing WhatsApp customers move to the shop?
Yes — catalogues migrate, and WhatsApp stays a channel. The shop adds a catalogue, records and card payments on top of what already works.
Tell me what you sell and how orders reach you today — I'll spec the shop that fits.
Written scope, honest pricing, 30-day defect warranty on everything I ship.