service · commerce

Online shops built for
how Kenya actually buys.

Kenyan e-commerce is M-PESA, WhatsApp and riders — not carts and credit cards. I build shops around how Kenyans actually buy.

who this is for

Sound familiar?

  • Retailers selling through WhatsApp status who need a real shopfront
  • Brands ready to own their channel instead of renting Jumia's
  • Food, gas, fashion and service businesses needing ordering + payment + delivery in one flow

the honest bit

What it costs.

Single-brand stores typically run KES 80,000–250,000 depending on catalogue size and delivery logic; marketplace/multi-vendor builds are scoped like platforms. Alternatively, Shops.co.ke starts at KES 299/month — I'll tell you honestly which fits.

get a written quote →

deliverables

What you get.

01

Custom online stores — catalogue, cart, checkout, orders and delivery status — owned by you.

02

M-PESA-native checkout — STK Push to your till or paybill, with automatic order confirmation on callback.

03

WhatsApp ordering — product links and order-to-chat flows for customers who won't fill a form.

04

WooCommerce builds — when you want a mainstream stack with local payment rails added properly.

05

Shops.co.ke SaaS option — for businesses that want to be selling this week, I onboard you onto my own commerce platform.

06

Vendor/ops dashboard — orders, stock, customers and daily numbers your team actually checks.

how it ships

The process.

step 1

Sales-flow mapping

How orders really happen today — WhatsApp DMs, calls, walk-ins — and where a shop removes friction.

step 2

Catalogue & payments

Products structured for search; payment rails matched to how your customers pay.

step 3

Build & test orders

Real test transactions through M-PESA sandbox to live — callbacks verified, not assumed.

step 4

Launch & handover

Staff trained on the dashboard, first orders monitored together. 30-day defect warranty included.

proof

Relevant work.

Not mockups — systems running in production.

// related reading

faq

Straight answers.

Should I use Shopify, WooCommerce, or a custom build?

Shopify charges monthly fees and assumes cards; WooCommerce fits content-heavy stores; custom wins when M-PESA, WhatsApp flows or delivery logic are the point. I build all three — I'll recommend what your sales flow needs, not what's trendy.

Can customers order via WhatsApp but still pay online?

Yes — the pattern I ship often: browse on the site, order on WhatsApp with a prefilled message, pay via M-PESA link or STK Push. Matches how Kenyan buyers actually behave.

How do deliveries work?

I integrate the flow that fits: rider assignment, pickup points, courier handoff or customer self-collection — with order status visible to the buyer.

Can my existing WhatsApp customers move to the shop?

Yes — catalogues migrate, and WhatsApp stays a channel. The shop adds a catalogue, records and card payments on top of what already works.

Tell me what you sell and how orders reach you today — I'll spec the shop that fits.

Written scope, honest pricing, 30-day defect warranty on everything I ship.